FAQS

  • What are your payment methods?

    We accept Visa and MasterCard
  • Viewing and tracking your order

    All orders placed online at allautocare.com.au are delivered via courier. An email will be sent confirming dispatch and a consignment number will be provided to track through the courier’s website. Please allow up to 24 hours for your parcel to register in the couriers system before attempting to track your order.
  • Changes to your order

    If you have any queries about your order please email info@allautocare.com.au.
  • How long until I receive my order?

    We process and dispatch most orders within 1-2 working days. Delivery times will vary from 1 - 10 business days after dispatch for smaller items, and 3 - 10 business days for larger items, depending on your delivery location.
  • Parking systems warranty

    Command Parking Systems™ are manufactured to a high standard in ISO approved manufacturing facilities and are covered by our 12 month National Service Warranty depending on how the equipment was installed. All products are quality control checked before leaving our factories as well as being batch tested on arrival to insure we are delivering the highest level of quality every time.
  • Tech support:

    All Auto Care also offer retailers, installers and end users an in house technical support service to assist in better understanding our products and their functions. If need instructions, specifications, diagrams or assistance in choosing the right product for your application simply email our support team support@allautocare.com.au.
  • Are all cruise control systems the same?

    No. While the Command Cruise Control systems can be universal in their fitments there are subtle differences between different makes and models which require specific parts to create a complete solution.
  • How do I know what cruise is suitable for my vehicle?

    The right cruise is dependent on vehicle make, model, year of manufacture, fuel type and if the vehicle is automatic or manual. If you are unsure please email with the above details to support@allautocare.com.au
  • Where can I get a Command Cruise Control system installed in my vehicle?

    There are many authorised cruise control installers around Australia. Click here to find your nearest installer.
  • Are the Command Parking Sensors available in different colours?

    Yes, sensors come in standard black, white, red and silver.
  • Can you paint Command Parking sensors?

    Yes, standard black sensors are fully paintable to colour match your vehicle.
  • Can the Command Parking Sensor systems be use with less than 4 sensors?

    Yes, all of the Command Parking Sensor systems are designed to be used with as few as 1 sensor.
  • Can Command Parking Sensors be fitted into steel bumpers and bull bars?

    Yes. Command Parking Sensors use large silicone retainers that fully in case the ultrasonic sensor head meaning they are suitable for fitment into plastic or steel bumpers.
  • Can the Command Parking Sensor leads be extended for fitment to vehicles that require a longer sensor lead?

    Yes. Sensor leads can be extended with our Parking Sensor Extension Cable adding and addition 2.4m or sensors can be upgraded to Long Lead Sensors which are 4.8m in length.
  • Can Sensor sensitivity be adjusted?

    Sensor sensitivity can be adjusted on the CMD16-4 and the CMD10-4 to overcome false alarming from extended tow bars, spare wheels, and other fitted accessories.
  • When is the camera on?

    Cameras can be activated via the reverse light lamp or permanently via 12v accessory power while the vehicle is running depending on customer requirements.
  • Can I connect more than one camera to a Command monitor?

    Yes, all Command Parking Systems monitors have at least 2 inputs and can accept more than one camera.
  • Can the parking assistance lines be removed from the reversing image?

    Yes, the Command passenger vehicle range of cameras have parking assistance lines that can be removed by cutting the correct loop wire at the camera. Refer to instruction booklet.
  • Can Command cameras be used as front facing cameras?

    Yes, the Command passenger range of cameras have the ability for image reversal for front facing applications. Refer to instruction booklet.
  • Are any of the Command Parking Systems able to work on 24v?

    Yes, the Heavy Duty range of monitors are suitable for 24v applications. They create a regulated 12v output for connection to the camera so that 12v camera can be used.